AUDIENCE FOR: Rupert

[guestservices]

Comments

[guestservices]

[there's a long pause.]

You're familiar with several people already from your previous experience, correct?
Your thoughts on them?

[agleam]

What kind of thoughts are you looking for

[guestservices]

The same answer applies as before, Mr. Rupert.

[agleam]

So whatever I want to say about them, then

[guestservices]

Precisely.

[agleam]

They're all good people who have already gone through too much, and they don't deserve to be in this situation.

[guestservices]

Would you say the same about others you've met so far?

[agleam]

Yes.

I don't know if I can completely trust everyone here but that doesn't mean they deserve to be put in this situation.

[guestservices]

I would be interested to see how you feel about this throughout the duration of your stay.

[agleam]

Why?

[guestservices]

Mr. Rupert.
I truly can only repeat the same reasoning so many times.

[agleam]

Okay but like this seems different than wanting me to be honest

I guess I'm curious about why you're wondering about my thoughts on people here at all, not why you want me to be honest

If that makes sense

[guestservices]

It does make sense.

[agleam]

And the answer would be

[guestservices]

Part of customer complaints is also knowing about the dynamic between the guests and attempting to anticipate future problems.