[i'm losing it we're just going to say it's the thought that counts.]

It has been several weeks, you realize. Naturally people would be inclined to speak with us, and therefore they would learn more about the operations of the hotel and we would learn about our guests. [they tilt their head.] While I normally would applaud you for your profiling skills, I feel as though there may have been a disconnect there...

...but you've since learned.